CHARACTERISTICS OF IN-DEPTH INTERVIEWS

Back to the roots

Jokes about consultants sometimes quote, that they get paid for telling the client what he already knows. Yet it must be stated, that not without a very good reason „If we only knew what we know“ has become one of the mantras of knowledge management, especially in large companies and organisations. Not to mention self-blindness and the importance of a neutral view. In deploying the Bachmann Analytics method of in-depth interviews, clients go back to the roots, in making use of deep conversations in order to extract those relations which are so often ignored by organisational blindness.

Only an external person will be given the trust which is necessary for the interviewed persons to fully and honestly open up. Bachmann analytics operate without hidden agenda, own interests or stakes, neutral, and open for any results. Also, the method is making use of several effects, which are leading to massive improvements in the projects. When the results are presented, immediately the need for discussion arises. Yet the times for euphemisms are over; sugarcoatings and talking things pretty are not helpful in complex environments. Those will have success who honestly face the challenges at hand. The applied methodology identifies the issues, opens the discussion and dialogue and supports clients with many positive effects this methodology brings about.

It is something very unusual and special to interview hundreds of employees via in-depth interviews. Despite this, Bachmann Analytics projects proceed without friction, run smooth and without a sound. You might find this hard to believe, so ask for this special kind of analytical work – in a way the renaissance of the art of effective, honest, personal and succesful consulting.